Managed cloud hosting means the software provider runs the servers, updates, backups and monitoring for the school, so staff simply sign in through a browser or app. The school uses the system without buying, patching or guarding servers of its own.
What does 'managed cloud hosting' actually mean?
In general, 'cloud hosting' means the software and its database run on servers in a data centre rather than on a computer inside the school. 'Managed' adds one more thing: the provider, not the school, operates those servers day to day. That includes installing updates, watching for faults, taking backups and keeping the system secure.
For a school, the practical result is that the fee office, teachers, principal and owner all reach the same live system over the internet, from any campus or from home, without anyone at the school maintaining hardware.
EDUBase Cloud works this way. The platform is hosted and maintained by the EDUBase team on managed cloud servers, containerised and placed behind Cloudflare, and the school's staff use it through the web portal and the Android apps.
Who is responsible for what under managed hosting?
The clearest way to judge any managed hosting arrangement is to ask which tasks move to the provider and which stay with the school. With EDUBase Cloud, the infrastructure work sits with EDUBase, while decisions about people, permissions and data entry stay with the school.
- Run by EDUBase: managed cloud hosting, one database per school, regular backups kept off the application servers, and external monitoring with alerting.
- Run by EDUBase: new features and app updates, which ship regularly to every school without any installation on the school's side.
- Run by the school: creating staff logins, granting screens and actions per user, and restricting users to their campuses.
- Run by the school: deciding which payments, discounts, salary changes and admissions need a second person's approval.
- Run by the school: a working internet connection and the PCs, phones or tablets staff use to sign in.
How is one school's data kept separate from another's?
Cloud school software generally follows one of two designs. In a shared multi-tenant schema, many schools' records sit in the same tables and are separated by a school identifier in every query. In a database-per-tenant design, each school has its own database, so records are separated at the storage level rather than only by application logic.
EDUBase uses the second approach: each school's data lives in its own database on EDUBase's servers, so your records are never mixed with another school's. Staff sign in with the school's institute code, then their username, email or mobile number and password, and a web session ends after a period without activity.
How are backups, monitoring and security handled?
On a server kept in a school office, backups often depend on one person remembering to copy files, and nobody notices a fault until the morning queue at the fee counter. Managed hosting replaces this with routine processes run by the provider.
- Backups: regular database backups are kept off the application servers.
- Monitoring: external monitoring of the servers, the resolver and the messaging gateway, with automatic alerts.
- Encrypted transport: all portal and app traffic runs over HTTPS.
- Parent login: parents receive a one-time code by SMS on a mobile number saved on their child's record, with no password to remember.
- Device credentials: attendance tablets, sender phones and gates hold their own revocable tokens, so a lost tablet can be cut off without changing anyone's password.
- Activity record: the User Logging page shows who created, changed or deleted any record, with the change highlighted and a severity badge.
What does the school need on its own side?
Because the servers are not at the school, the school's own requirements are modest: an internet connection, a web browser for the portal, and Android phones or tablets for the Parents, Teachers, Owners and QR Attendance apps.
Some functions are designed with patchy connections in mind. For example, face attendance recognition runs on the gate tablet itself, so a slow internet connection does not hold up the queue at the gate.
Live help is available by WhatsApp group, phone and the in-app assistant from 9:00 AM to 5:00 PM on working days, while the AI assistant, tutorial videos and documentation are available round the clock.
How does a school move onto managed hosting?
Moving from registers, Excel or desktop software is mainly a data task. With EDUBase, the school fills a student data Excel that includes campus and fee details; the EDUBase team uploads it, confirms with a screenshot, and shares the login URL, institute code and admin credentials with a how-to video.
Old dues and past payments can be loaded so the first challan is right. After go-live, the portal's bulk import tools let the school upload students, fee plans, first-time arrears and challan payments itself, with large files processed in the background.
Where school software can run, and what each option asks of the school
| Criterion | Server inside the school | Self-managed cloud server | Managed cloud hosting |
|---|---|---|---|
| Hardware | School buys and replaces it | Rented from a cloud provider | Provided and operated by the software provider |
| Software updates | School's IT person installs them | School's IT person installs them | Provider ships them to every school |
| Backups | Depend on staff routines | School must configure and check them | Run by the provider as a routine |
| Monitoring and alerts | Usually none until someone notices | School must set up and watch alerts | Provider monitors and receives alerts |
| Access from other campuses or home | Needs special network setup | Available over the internet | Available over the internet |
| Power cuts or a failed PC at school | Can stop the whole system | Servers unaffected; school connectivity still needed | Servers unaffected; school connectivity still needed |
| Technical skill needed at school | High | Medium to high | Low: user and permission management |
Related
- Cloud & Infrastructure Services — Managed hosting, one database per school, backups, monitoring and secure networking for education workloads.
- Data Migration & Onboarding — Students, families, fee plans, old dues, past payments and staff moved from Excel or any system, verified before go-live.
- Legacy System Transformation — Move from Excel registers, desktop software or an old portal to a modern cloud platform without losing history.
- Training & Support — Live Google Meet training, module video playlists, in-app docs and an AI assistant, with WhatsApp and phone support in working hours.
- Hosting security on edubaseems.com
- Users privileges security on edubaseems.com
- Bulk data import on edubaseems.com
- Face attendance on edubaseems.com
- School setup on edubaseems.com