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EDUBaseCloud
Guide

Audit Trail: Who Changed or Deleted a Record

Open the User Logging page in EDUBase: it shows which staff login created, changed or deleted a record, with a severity badge and a link that opens the record with the change highlighted. Important changes also reach the owner in a daily summary.

What does the EDUBase audit trail record?

The User Logging page is EDUBase's activity log. It records who created, changed or deleted any record, written as plain sentences rather than technical codes, so an owner can read it without help from IT.

Each entry carries a severity badge of critical, important or normal, so the entries that matter most stand out. Filters let you narrow the log, and every entry has a link that opens the affected record with the changed fields highlighted.

  • Who did it: the staff login that made the change
  • What happened: created, changed or deleted
  • Which record, opened directly from the log
  • Which fields changed, highlighted on the record
  • How serious it is: critical, important or normal

How do I trace a specific change step by step?

Start from what you know: the record that looks wrong and roughly when it changed. The log does the rest.

  • Sign in to the web portal with an owner or admin login that has rights to User Logging.
  • Open the User Logging page and use the filters to narrow the entries to the period or kind of change you are investigating.
  • Read the plain-sentence entry to see which staff login made the change.
  • Click the link on the entry to open the record with the changed fields highlighted.
  • For a student's fee, class or status, cross-check the Student change log, which shows who changed it and when.

Where else are changes recorded?

Alongside User Logging, several screens keep their own history, which helps when a question concerns money, attendance or documents.

  • Student change log: who changed a student's fee, class or status, and when.
  • Voided transactions: every cancelled fee transaction, with who and when.
  • Reversal-only corrections: in the new ledger a posted entry is never edited or deleted; it is reversed, with both entries kept.
  • Attendance View and update: a corrected past day is logged.
  • Certificates log: who was issued which certificate and when.
  • Run history: each fee automation run is logged with what it did.
  • Communication Report: the record of in-app conversations when a complaint needs the facts.

How does the owner keep watch without checking every day?

A daily summary of important changes goes to the navbar bell in the web portal and to the EDUBase Owners App. Owners can scan the digest on their phone and open User Logging only when something needs a closer look.

For a broader check, AI Account Scanning & Auditing runs a read-only scan that lists records which look contradictory, such as a student marked enrolled with a leaving date, for a person to confirm. Nothing is changed automatically.

How can I stop unwanted changes in the first place?

An audit trail tells you what happened; access control and approvals reduce what can happen. EDUBase combines both.

  • Per-user, per-screen and per-action rights, including view-only versus edit.
  • Campus scope, so a user sees only the campuses granted to them.
  • Approvals: payments, discounts, salary changes, admissions and leave can require a second person.
  • Lock attendance: freeze a month of staff attendance once salaries are done.
  • Accounting periods: close periods so nothing can be posted into them.
  • Data truncate is available only under strict rights, and the action is logged.

Why does every staff member need their own login?

Any audit trail, in any system, can only name the login that made a change. If the fee office shares one username, the log will show that username and nobody will know which person used it.

EDUBase allows unlimited staff logins, each signing in with the school's institute code, a username and a password, and staff passwords are reset by an admin. Giving every clerk, accountant and teacher their own login is what turns the log into a reliable answer.

Tracing a changed or deleted record: shared logins versus individual logins with User Logging

CriterionShared login or paper registerIndividual logins with User Logging
Identifies the personOnly the shared account or whoever signed the registerThe individual staff login that made the change
Shows what changedDepends on someone writing it downOpens the record with the changed fields highlighted
Covers deletionsDeleted entries usually leave no traceRecords who deleted the record
Prioritises serious changesNo rankingCritical, important or normal severity badge
Owner visibilityOwner must ask staff or check filesDaily summary in the navbar bell and the Owners App
Prevents changes up frontRelies on trustPer-action rights, campus scope and second-person approvals

Related

Frequently asked questions

Can I see who deleted a student or fee record?

Yes. The User Logging page records who created, changed or deleted any record, and cancelled fee transactions also appear in Voided transactions with who and when.

How do I find out who changed a student's fee?

Open the Student change log for that student, which shows who changed the fee, class or status and when. User Logging shows the same change in the wider activity log.

Can I follow changes from my phone?

A daily summary of important changes reaches the EDUBase Owners App as well as the navbar bell on the web portal. You can then open User Logging on the portal for the full detail.

Will the audit trail work if my staff share one login?

It will only show the shared login, not the person behind it. Give each staff member their own login; EDUBase allows unlimited staff logins.

Can I stop some staff from deleting records at all?

Yes. Rights are set per user, per screen and per action, so a user can be given view-only access or edit rights without delete.

Can a posted accounting entry be edited quietly?

Not in the new ledger. A posted entry is never edited or deleted; it is reversed, and both entries are kept.

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